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[Letterhead]

Dear [insert client’s name]

[Insert summary of the scope of services covered by the general retainer]

This general retainer letter and the attached Terms of Business explain the basis on which we will act for you in connection with [insert summary of the scope of services covered by the general retainer]. A detailed scope of the services covered by this general retainer is set out at section 1 below.

Together, this general retainer letter and attached Terms of Business form the contract between us. This is not a [Non-contentious OR Contentious] business agreement within the terms of the Solicitors Act 1974.

Please contact me if you have any difficulty understanding this letter or other information we may provide, eg if you require information to be provided in larger text, another format or a different language.

1. 1. 1

      Scope of services and limitations

      This general retainer applies to [insert a detailed description of the scope of services covered by the general retainer] (the ‘Services’).

      We will provide the Services with reasonable care and skill. However, the nature of many types of legal work means