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Why should you buy Commercial Mediation in the Digital Era

In the 11th Volume of the UIA-³ÉÈËÓ°Òô Publications Collection, mediation practitioners discuss emerging changes and trends in online mediation after the Covid-19 pandemic. In this edition, topics covered include the role of online platforms and Artificial Intelligence, the tools required to prepare for and conduct mediation online, and the importance of understanding body language in reaching a desirable outcome for all parties involved. The authors also evaluate the crucial techniques for decision-making in high-volume disputes and the necessity for a code of ethics and suitable enforcement procedures in the shadow of the Singapore Convention on Mediation. A must read for mediation practitioners and any party or advocacy body entering into the mediation process.