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AI in dispute resolution—balancing the risks and opportunities

Published on: 26 February 2025

Table of contents

  • AI in dispute resolution
  • Document review and e-disclosure
  • Legal research and drafting
  • Online dispute resolution
  • Striking the right note of caution
  • Reliability and accuracy concerns
  • Lack if accountability
  • Data privacy and security risks
  • Ethical concerns
  • Impermissible uses of AI
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Article summary

Dispute Resolution analysis: Artificial Intelligence (AI) has the potential to transform dispute resolution, promising to drive efficiencies and reduce costs. As the influence of AI in in the law is rapidly growing, so too does the need to balance its associated opportunities with the risks it is likely to pose to reliability, accountability, privacy and ethics. The purpose of this article is to explore the evolving role of AI in dispute resolution, its benefits, its limitations and the need for thought to be given as to how to mitigate the risks that it could potentially raise. Written by Rebecca Warder, Head of Knowledge Management, Hausfeld & Co, Lucy Pert, Co-Head of Commercial Disputes and Partner, Hausfeld & Co and Edward Nyman, Senior Associate, Hausfeld & Co.

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