17 Review of regulators' complaints and appeals procedures
Small Business, Enterprise and Employment Act 2015 (2015 c 26) | Legislation

Review of Business Appeals Procedures

17  Review of regulators' complaints and appeals procedures

(1)     A Minister of the Crown must appoint a person for the purposes of this section in respect of each regulatory function to which this section applies (see section 18).

(2)     A person so appointed (a “reviewer”) must, in relation to each regulatory function in respect of which the appointment is made—

(a)     review the effectiveness during each reporting period of the procedures (both formal and informal) of the relevant regulator for handling and resolving complaints and appeals made by businesses to the regulator in connection with the exercise by the regulator of the function, and

(b)     prepare

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