112 Complaints procedures of authorised persons
Legal Services Act 2007 (2007 c 29) | Legislation

Part 6 Legal Complaints

Complaints procedures of authorised persons

112  Complaints procedures of authorised persons

(1)     The regulatory arrangements of an approved regulator must make provision requiring each relevant authorised person—

(a)     to establish and maintain procedures for the resolution of relevant complaints, or

(b)     to participate in, or make arrangements to be subject to, such

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