54 Approval of dispute procedures for the purposes of s 52
Communications Act 2003 (2003 c 21) | Legislation

54  Approval of dispute procedures for the purposes of s 52

(1)     Before giving their approval to any dispute procedures, OFCOM must consult the Secretary of State.

(2)     OFCOM are not to approve dispute procedures unless they are satisfied that the arrangements under which the procedures have effect—

(a)     are administered by person who is for practical purposes independent (so far as decisions in relation to disputes are concerned) of both OFCOM and the communications providers to whom the arrangements apply;

(b)     give effect to procedures that are easy to use, transparent[, non-discriminatory] and effective;

(c)     give, in the case of every communications provider to whom the

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