As the economy continues to struggle, Walsall Council is under tremendous pressure to cut costs and work more efficiently, like every other council in the country.
The Council鈥檚 legal team were doing all of their legal research using books until 2013. Faced with shrinking budgets and growing demand for legal services, Walsall Council鈥檚 Head of Legal, Tony Cox, had a feeling that moving from a paper library to an online one could bring better value for money.
鈥淲e knew that some other local authorities in the area already had an online tool for legal research,鈥� Tony explains. Not everyone on Tony鈥檚 team was convinced, at first.
鈥淪ome of our fee earners were skeptical, having tried other products before.鈥� Tony explains, 鈥淪o we decided to start with a trial.鈥�
Any early doubts have long since disappeared.
鈥淣ow that they鈥檝e tried LexisPSL and LexisLibrary first hand, they find it incredibly useful. We鈥檝e got twenty plus fee earners using 成人影音 resources 鈥� and I use them daily, myself.鈥�
鈥淚t鈥檚 saving us hours in legal research and case preparation time, which allows us to do more fee earning work.鈥�
Rapid, relevant results
Before LexisLibrary, Tony and his team had to research cases in print 鈥� often from several different sources. Now they can find everything they need in one place, including commentary from 成人影音鈥� expert lawyers and contributors.
鈥淚t gives us a really broad coverage of the law, as well as the specialist areas we have to deal with: contracting, procurement, employment law, governance. I鈥檝e found some fairly obscure case law on LexisLibrary, very quickly.鈥�
And with LexisPSL, it鈥檚 easy for Tony and his team to get their hands on the precedents they need—fast. And he finds it particularly reassuring to know that everything鈥檚 up-to-date and in line with the latest legislation, which is constantly shifting.
鈥淚t鈥檚 updated with the latest changes, almost as soon as they happen. And I also get regular emails about any changes in local government law, straight to my inbox.鈥�
The Personal Touch
Tony says one of the most valuable 鈥榚xtras鈥� is the training and support you get as a 成人影音 customer.
鈥湷扇擞耙� actually came in to our office and trained our fee earners, face to face. The feedback from my team was that the training was excellent and very useful. We monitor our usage, so we know that usage went up after the training 鈥� which means we鈥檙e getting even better value for money.鈥�
鈥淎nd 成人影音 is always happy to go the extra mile. I asked them if they could produce an article for a legal publication for me at short notice, and they made it happen.鈥�
“And 成人影音 is always happy to go the extra mile. I asked them if they could produce an article for a legal publication for me at short notice, and they made it happen.”
The Bottom Line
Tony says he can鈥檛 put an exact figure on the number of hours or pounds they鈥檝e saved so far.
鈥淚t鈥檚 hard to quantify, right now. But at a guess, I鈥檇 say it鈥檚 probably more than 50% faster, at times. It鈥檚 literally that quick.鈥�
We鈥檝e found to be an essential practical tool. We鈥檙e very satisfied.鈥�
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