Measuring the in-house legal team


Published by a ³ÉÈËÓ°Òô Public Law expert
Practice notes

Measuring the in-house legal team


Published by a ³ÉÈËÓ°Òô Public Law expert

Practice notes
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This Practice Note discusses how in-house legal teams can use metrics such as staffing, spend, income and client satisfaction to demonstrate their value. Metrics are a useful tool to increasing self-awareness, implementing strategic improvements, focusing on reducing costs, increasing the influence of your legal function and developing and motivating your team.

Why measure?

Self-diagnosisIdentifying trends and the current state of play, for example, workload, spend and staffing.
Implementing strategic improvementsGathering the information you need to build business-wide support for your management strategies, for example:
—maintaining headcount
—pushing work to the business
—outsourcing or insourcing
—de-skilling or skilling-up
—technology or further investment
Focus on reducing costsA true focus on savings means keeping on top of data on costs or income, for example:
—monitoring volume of external spend, discounts and rebates under alternative fee arrangements
—building a platform from which to work closely with finance and procurement functions to achieve further savings
Increasing the influence of your legal functionHelping your legal team to become a key influencer of the business, for example through:
—demonstrating the value
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Jurisdiction(s):
United Kingdom
Key definition:
Costs definition
What does Costs mean?

Money ordered to be paid by one party to another in respect of the costs incurred in the course of litigation, in bringing or defending a claim.

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