Internal dispute resolution procedure—what is involved?


Published by a ³ÉÈËÓ°Òô Pensions expert
Practice notes

Internal dispute resolution procedure—what is involved?


Published by a ³ÉÈËÓ°Òô Pensions expert

Practice notes
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THIS PRACTICE NOTE APPLIES IN RELATION TO OCCUPATIONAL PENSION SCHEMES

The legal framework for an occupational pension scheme’s internal dispute resolution procedure (IDRP) is set out in:

  1. •

    sections 50, 50A and 50B of the Pensions Act 1995 (PA 1995), and

  2. •

    the Occupational Pension Schemes (Internal Dispute Resolution Procedure Consequential and Miscellaneous Amendments) Regulations 2008, SI 2008/649

The Pensions Regulator’s General Code of Practice also includes a section on dispute resolution procedures.

Scope of IDRP

Pension scheme trustees have a duty to establish, run and manage a scheme’s IDRP. The IDRP enables scheme members, or those with an interest in the scheme, to challenge decisions, acts or omissions relating to their scheme benefits or the pension scheme.

Individuals considered to have an interest in the pension scheme include those who have ceased, or claim to have ceased, to be a member or beneficiary of the scheme, or a prospective scheme member. This includes widows, widowers and surviving dependants.

Complaints relating to the employer are outside the scope of the IDRP process.

Scheme members

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Jurisdiction(s):
United Kingdom
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Key definition:
Internal dispute resolution definition
What does Internal dispute resolution mean?

Internal dispute resolution (IDR) is a means of dealing with member grievances in connection with their pension scheme with the objective of avoiding external interference.

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