EL/PL claims in the portal—a practical guide (Stage 1)


Produced in partnership with Sue Brown
Practice notes

EL/PL claims in the portal—a practical guide (Stage 1)


Produced in partnership with Sue Brown

Practice notes
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This Practice Note provides an overview of the Pre-action Protocol for Low Value Personal injury (Employers’ Liability and Public Liability) Claims (the EL/PL protocol) in particular Stage 1 of the process. For guidance on Stage 2 onwards, see Practice Note: EL/PL claims in the portal—a practical guide (Stage 2 onwards).

The Portal

The Portal, initially launched for road traffic accident (RTA) claims on 30 April 2010, was extended on 31 July 2013 to cover Employers’ Liability (EL) and Public Liability (PL) claims. See Practice Note: The Pre-Action Protocol for Low Value Personal Injury (Employers' Liability and Public Liability) Claims.

The Portal is operated by Claims Portal Limited (CPL), a Not-for-profit company made up of 13 non-executive directors, including an independent chairperson. The other 12 directors are an equal split of six claimant stakeholder and six insurer representatives, appointed by APIL, MASS, the TUC, the Law Society on the claimant side and insurers.

The Portal itself is simply intended to provide users with an Electronic means of working through the stages of the EL/PL protocol.

Sue Brown
Sue Brown

Susan Brown qualified as a solicitor in 1996, and was a partner and Head of Personal Injury at niche West End litigation firm Reid Minty until 2003, when she moved to the in-house legal team for Royal&SunAlliance.

She was with Prolegal from 2007 to June 2016 as Head of Personal Injury and Professional Negligence. She is now a mediator and a director of Claims Portal and Medco.

Sue has specialised in personal injury, clinical negligence and professional negligence claims for over 20 years and has a particular interest in asbestos disease claims and in complex psychiatric injury claims. She has handled a wide range of professional negligence claims including against solicitors, surveyors, architects and accountants.

Sue talks and makes regular published contributions in the legal and national press on issues of personal injury, professional negligence, costs and funding.

Sue was Chair of the Motor Accidents Solicitors Society from 2014 to 2016 and is an APIL Senior Litigator.

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Jurisdiction(s):
United Kingdom
Related legal acts:
Key definition:
Pre-action definition
What does Pre-action mean?

This is the period prior to proceedings being issued.

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